Frequently Asked Questions
Yes! We offer free shipping, with no minimum order value.
All orders are shipped with tracking, so you can always keep track.
You can easily reach our friendly support team via email at info@zevopets.de.
We are here for you:
Monday – Friday: 08:00 – 18:00 hours
Saturday – Sunday: 10:00 – 17:00 hours
We usually respond within 24 hours.
Yes, you have a 30-day return policy with us.
If your pet is ever not satisfied, you can simply return the product.
Our customer service will assist you quickly and easily – just by email at info@zevopets.de.
Yes, absolutely. At ZevoPets, the safety of your beloved pet is our top priority.
Our products are carefully selected and tested by our team – so that only the best reaches your furry friend.
We focus on high-quality materials, pet-friendly design, and firsthand product experience.
We usually deliver within 7–10 business days. All orders are carefully packaged and shipped with tracking – so you always know where your package is.


